Mini-Conference 2013 "Partnerships and Connections" Presentations now available!

"Partnerships and Connections" 


Friday 15 November 2013 Time: 9:00am to 4:00pm
Location: Brisbane Square Library

Key Note Speaker

The key note speaker for the mini conference is Maureen Sullivan, Acting Director Collections and Access at Queensland State Archives. Maureen has over thirty years experience across library sectors incorporating significant experience in the provision of leadership, strategic and operational management, library systems and innovative information service delivery.
Maureen has a reputation for working hard and smart to deliver quality services and outcomes to the complexities of modern information environments through logical and focused attention of the importance of establishing and nurturing relationships, making connections and developing partnerships. Her passion is in successfully managing staff through periods of change to achieve client-centered solutions.

Registrations is open now

Registration will close on Friday 8th November 2013. ALIA members $55.00, non-members $75.00



Program
May be subject to change

Time
9:00 - 9:20	Registration & Welcome coffee
9:20 -9:25	Welcome
9:25 -10:20	Keynote - Maureen Sullivan
10:20 -10:40	Morning tea
10:40 -12:45	Session 1 - Presentations and Discussion
12:45 -13:30	Lunch
13:30 - 15:30	Session 2 - Presentations and Discussion
15:30 - 16:00	Afternoon tea

Presentation details

Keynote

Turbulence the New Norm: Surviving and Thriving Through Partnerships and Connections

Maureen Sullivan 

Session 1

Inside Out - Fiona Blackburn - Community Engagement Librarian, Libraries ACT (30 minutes)

Partnerships and connections built on community engagement have different aims and outcomes to those built on outreach. This quote, ‘The community defines success not the professional’, highlights a fundamental difference between the two approaches. In describing the partnership and connections created between Libraries ACT and the ACT Aboriginal and Torres Strait Islander communities, I will discuss cultural competence and organisational development as important elements to success in an ‘intercultural’ situation. 

The title, ‘Inside Out’, is intended to indicate both the shift in organisational focus required for sustainable partnerships between library and community; and where community engagement and partnership building occur – outside library walls. The picture isn’t one of watertight success: community engagement and partnership building are fluid ‘real world, real time’ activities undertaken by and with real people – failures as well as successes, obstacles, myths and challenges will all be featured. 

Reflecting on Musical Bundaberg: Connecting a community with their cultural heritage - Wendy Davis - LIS Masters student, QUT (15 minutes)

This session will present a reflective discussion on the challenges and rewards of undertaking a digital cultural heritage project, Musical Bundaberg. The session will outline the key objectives underpinning the project and then discuss the realities of its implementation so far. It will consider the challenges encountered during the project to this point, sharing unexpected problems that have arisen and the solutions that have been explored. Key points of discussion will include making the connection with the musical community of Bundaberg, turning that connection into a productive partnership between the researcher and the community, and, working within a culture of skepticism and hesitancy with regard to digital and social media. 

The Future of Fiction - Anna Burkey (Manager) and Adele Walsh (Program Coordinator) - Centre for Youth Literature (15 minutes) 

Centre for Youth Literature YouTube Channel

The Centre for Youth Literature believes in actively putting the views and needs of young people at the heart of our programming decisions, working to develop youth audiences for a range of literary forms. In bringing together library networks, arts organisations, festivals and young adults, the Centre for Youth Literature has worked with a diverse range of partners, and is keen to showcase ideas and seek new collaborators across Australia. The presentation will look at engagement models that have worked as well as those that haven't, showcase a range of different types of partnerships and outline opportunities to connect with networks from Queensland and further afield. 

Community Connections – Rainbow Families Storytimes - Tamara Pearce and Leanne Levinge - Rainbow Families Qld/QUT Library, BCC Library, QUT LIbrary (15 minutes)

This presentation will explore the evolution of Rainbow Families Queensland’s (RFQ) partnerships with Brisbane City Council Libraries and Queensland University of Technology Libraries. There will be discussion of effective strategies for creating events that make Libraries more inclusive community spaces and for engaging the wider community and future professionals with LGBTIQ issues, and why these activities are so important.

A Doctor, a Nurse and a Librarian walk into a ward round…Librarianship at the cutting edge - Kirsty Rickett - Clinical Librarian, UQ/Mater Hospital (15 minutes) 

There are a number of Clinical Librarian positions around the world, and in each case, the service, and the ways the various professionals interact, varies according to each Hospital’s individual needs. Evidence Based Practice has become an important concept across many disciplines, and by attending ward round meetings and being a physical presence within certain departments, the Clinical Librarian can provide quality information support to doctors, nurses and allied health professionals at the point of care. The case study presented here is an example of how an embedded model of Librarianship can strengthen the connection between partnerships (e.g. Universities and Hospitals) at an organisational level whilst connecting and supporting hospital staff at a clinical level in delivering evidence based health care. 

Re-connecting after Reform - Jaclyn Thomsen - Library Technician, Queensland Department of Transport and Main Roads (15 minutes) 

Queensland Department of Transport and Main Roads Library was significantly reduced in staff numbers during the Queensland Government reform in 2012 and the department as a whole underwent substantial restructuring. With reduced library staffing including the loss of cataloguers, systems librarians and reference librarians, and new organisational structures, staff new ways to connect library clients with services and resources needed to be explored and adopted. This presentation will look out how Transport and Main Roads Library staff re-connected with clients using targeted departmental messages and through conducting a survey to re-evaluate which services held value to the clients. The reform presented opportunities to develop new partnerships and enabled initiatives such as the development of a new current awareness service and a re-format of the library intranet. 

Library staff also had to re-connect with the attributes of the roles left by departing staff. Overall, this presentation will allow library staff to recognise that despite scaling back staff and services due to major reforms, doors can still open, allowing for re-connection with clients, new partnerships to be developed and new initiatives and technologies to be explored, adopted and adapted. 

Session 2 

Literally Awesome Literacy: Reaching Out Beyond Library Walls - Dr Matt Finch - Reader in Residence, Parkes Shire (NSW) (30 minutes) 

The United Nations' mission statement for public libraries doesn't even include the word 'books' - although it does mention reading alongside performance, imagination, and self-directed learning. Libraries are about so much more than just shelves - they are a publicly funded gateway to all human knowledge and culture, serving every member of our community. So what can this mean for Australian libraries in the 21st century? 

Matt's presentation will look at opportunities to push the boundaries of library service in affordable, sustainable ways. This might mean new services, which invite users to step "through the looking glass" into a teen role play activity, a pop-up dining event, or an immersive theatre experience. It might mean reaching out to new partners - sending our staff to offer services offsite in bars, retail stores, and other public spaces; or inviting everyone from theatre productions to restauranteurs to take their rightful place within our buildings. 

Matt will talk about his experiences this year working with Australasia's largest public library system in Auckland, New Zealand to revitalise their outreach and programming. New events and services piloted in the Kiwi 'Super City' included partnerships with bars and bookstores, teen zombie sieges, Nerf gun shoot-outs delivered in partnership with the NZ infantry, and even a burlesque festival for over-18s! 

The Academic Library We’re Open to Scholarship: A ‘success story’ of partnerships and collaborations - Helen Morgan - Manager, Research Data Collections, University of Queensland (15 minutes) 

The University of Queensland Library (UQL) recognises value in the open publishing of scholarship, and has been working to show how modern research libraries can make an impact on Open Access. By taking the lead in championing Open Access and Open Data, and putting in place infrastructure to support both these developing areas, we are solving some of the problems institutions are facing – how to meet new funder mandates around Open Publishing and Data Sharing requirements.

UQL is playing a key role in the institutional open access policy development for both publications and data management, in partnership with the Office of the Deputy Vice-Chancellor. Policy development, along with building key infrastructure into the UQ institutional repository, will allow researchers to either self-archive ‘green’ versions of their research publications or set embargo periods for delayed Open Access publications, and also link publications to the underlying research data. A pilot of how this will work was developed in collaboration with the Institute for Molecular Bioscience, the School of Languages and Comparative Cultural Studies and the School of Business. 

UQL takes time to develop relationships with related research support units within the University and researchers. We work collaboratively to deliver training sessions that focus on both Open Access and Data Sharing. The UQL website contains information and resources for researchers looking to learn more about the Open Access movement and how to harness these opportunities. 

Beyond the Boundaries: Partnerships and Connections through the Crossing Boundaries with Reading project - Bernadette Power - Research Assistant, QUT (15 minutes) 

Bernadette will speak about the recently completed Crossing Boundaries with Reading Project, a National Year of Reading project funded by a QUT Engagement Innovation Grant. The project involved several external partners as well as participants from a number of different faculties across QUT. Bernadette will discuss the aims of the project, how participants and project partners worked collaboratively to plan and implement project activities, some of the challenges involved in implementing and managing collaborative projects as well as the benefits. She will also talk about how working in partnerships influences the planned outcomes and can lead to unexpected outcomes. Finally, Bernadette will outline how collaborative partnerships formed for a particular purpose or project, can be extended beyond the scope or time frame of the original project and can lead to further connections and opportunities. 

Game on - Using SCVNGR at UQ Library - Kerri Klumpp and Sharon Bunce, Librarian, Teaching and Learning Service, University of Queensland Library (15 minutes)

As Teaching and Learning Service Librarians at The University of Queensland Library, our focus is on engaging with undergraduate student groups and increasing their use of information resources, information literacy and information services in both physical on online environments. 

Providing opportunities for engagement and collaboration is increasingly possible in online learning environments (New Media Consortium, 2013). An increase in the popularity of game playing has accompanied the rising popularity of smart phones and mobile devices. Whether played independently, with a friend or with a group, online games have increased and gamification has been applied to training and education…to increase engagement of students in the learning process (Burke, 2012). 

North Carolina State University, University of Arizona Library and UC San Diego Library are just some of the North American academic libraries to have implemented game based learning and orientation activities using the social location-based gaming platform SCVNGR. Yet, very few Australian academic libraries have trialled SCVNGR. The University of Queensland Library recognised the potential SCVNGR offered and decided to pilot a SCVNGR Challenge in 2013. 

During the University’s Orientation Week, the UQ Library launched the ‘SCVNGR Challenge’. The aim of the activity was to familiarise new undergraduate students with the Library. First, they had to download the SCVNGR app to their mobile device, and this would then prompt them to complete activities to help them to navigate their way around the library. 

Valuable lessons were learned through using SCVNGR for the first time – lessons about the technology itself, how to encourage students to participate, and what incentives worked. Building relationships with each other and externally as The UQ Library also played an important role. This presentation is an opportunity to evaluate the successes and opportunities to learn from the pilot program and to discuss how we plan to adapt our approach for the next ‘SCVNGR Challenge’ in 2014.  

Lotsa matrioshkas: Using gamification to engage - Katya Henry - Library Advisor, QUT (15 minutes) 

Gamification is defined as the application of game design elements to non-game contexts. It can be used to connect patrons with library collections, programs and services, to increase engagement and to add an element of playfulness to any activity. Earlier this year, Katya Henry partnered up with QUT Lecturer Kate Davis to add a gamification layer to ALIA Information Online 2013, entitled On Your Marks!. This activity was designed to demonstrate the potential of gamification to the library and information community, and to provide participants with ideas for implementing their own applications. It also aimed to connect delegates - with each other, with the venue, and with the conference program. 

This presentation will provide an introduction to gamification, a brief overview of the results of the initial study which inspired On Your Marks!, as well as tips, strategies and lessons learned from the gamification of ALIA Information Online 2013. There may even be a matrioshka or two.