ALIA Queensland Mini Conference 2016 Program

ALIA Queensland Mini Conference 2016 Program

“Library Hacks”

     Wednesday 26 October 2016 – 9:00am to 5:00pm

Brisbane Square End Room

REGISTRATION CLOSED

Time	Activity
8:45 -  9:15	Registration
9:15 -  9:20	Welcome
	Session 1 - Papers and Discussion
9:20 -  9:50	KEYNOTE SPEAKER: Matt Finch, Creative in Residence at State Library of Queensland Revenge of the Model Railway Club (Workshop)
9:50 - 10:05	How I learnt to write some code, and why you might too - Richard Vankoningsveld, Legal Aid Queensland
10:05 - 10:20	Suburban Snaps and Gold Coast Stories - Kyla Stephan, City of Gold Coast
10:20 - 10:35	How to hack your program and articulate impact - Deb Miles, Regional Partnerships State Library of Queensland
10:35 - 10:50	Discussion and Questions
10:50 - 11:20	Morning tea
	Session 2 - Papers and Discussion
11:20 – 11:35	KEYNOTE SPEAKER: Jane Cowell, Director Engagement and Partnerships at State Library of Queensland IFLA 2016: makers, internet thought leaders and more
11:35 - 11:50	DIY games for non-hackers - Becky Heath, University of the Sunshine Coast
11:50 - 12:35	Connecting content and communities: Exploiting open data (Workshop) - Anna Raunik and Katya Henry, SLQ & Maree Adshead, Open Data Institute (ODI) Queensland
12:35 - 12:45	Discussion and Questions
12:45 – 13:00	The Queensland Library Achiever of the Year Award  and 25 year ALIA pin presentations
13:00 - 14:00	Lunch
	Session 3 - Papers and Discussion
14:00-14:30	Getting to know you: understanding what students want through place activation (Workshop) - Christopher Norlander & Helen Hobbs, QUT Library
14:30 - 14:45	Dealing with data & the digital environment – a Digital Scholarship dilemma - Bill Beach, University of Queensland
14:45 - 15:00	Informal activities as a means to foster student engagement - Zoe Dyason, Regan Bensein & Rhiannon Reid, Griffith University Library
15:00 – 15:15	Hacked agile: an alternative approach to workload management - Elisha Bignell, Sarah Brown and Ellin Tewari, University of Queensland
15:15 - 15:30	Discussion and Questions
15:30 – 16:00	Afternoon Tea
	Session 4 - Papers and Discussion
16:00 - 16:15	Fast, Free and Easy: Taking Advantage of Google Forms to Enhance Library Services - Daniel Walker and Sarah Dern, Bond University
16:15 - 16:30	Design thinking in libraries - Chenoa Pettrup, Asia Pacific Design Library, State Library of Queensland
16:30 – 16:45	Wrap up and close
16:45 – 17:00	Networking time

Presentation Abstracts

Session 1

How I learnt to write some code, and why you might too
Richard Vankoningsveld, Legal Aid Queensland 

A quick tour of how I improved my coding skills using free online resources, and why librarians should think about learning at least a little code too. I'll focus on what languages I learned, what resources I used to learn - mostly MOOCS, and what I've been able to do with my skills that has benefited the library I work in.

Suburban Snaps and Gold Coast Stories
Kyla Stephan, City of Gold Coast 

City of Gold Coast Libraries actively seeks ways to develop and enrich the Local Studies Collection through the addition of unique historical and contemporary material. The Suburban Snaps program invites the community to explore technology by playing with iPads. After attending a training session, participants are able to borrow the devices to capture their own vision of the Gold Coast. Selected images are then added to the Local Studies Collection, providing a range of contemporary images of suburban areas sourced directly from the community. Suburban Snaps received funding from an OPAL Technology Trendsetter grant in 2014.
City Libraries also aims to ensure that stories of the Gold Coast are made easily accessible to the community. The Gold Coast Stories website was developed in 2016 to share interesting stories and little known histories of the region researched by library staff using material in the collection and digitised content available on Trove. It is a new initiative that aims to provide people with the ability to serendipitously explore and discover stories about the region. As Gold Coast Stories grows it is hoped that it will also offer an additional starting point for people interested in further exploring the history of the region.


How to hack your program and articulate impact
Deb Miles 

Galleries, libraries, archives and museums are constantly thinking of clever and creative ways to advocate for the value of their services – to Councils, to Government Departments, to the community.
Libraries are increasingly designing spaces and programs that are inspiring, fun, dynamic, and inclusive; and are transforming services to incorporate the rise of digital technologies, to provide hubs of creativity and places for civic engagement and the pursuit of knowledge. The challenge is however, how to articulate the outcomes of creative programming in terms that will be valued by all players.
This presentation provides a toolkit for capturing the impact evoked by a single visit to a GLAM space.
You will hear how The Impact of Libraries as Creative Spaces research package developed by Queensland University of Technology and commissioned by State Library of Queensland can be applied to revitalise existing programs and introduce new transformative programs to both staff and the community. You will walk away with an advocacy tool to help strategically articulate the impact of libraries – a resource that can also be applied to diverse cultural institutions. 

Session 2

DIY games for non-hackers
Becky Heath, University of the Sunshine Coast 

This presentation will show you how to create your own games using free online game creation tools and highlight some potential pitfalls.  Anyone can create a game, whether you use Google Docs, PowerPoint, Twine, or Construct2.  When the coordinator of our largest first year course asked the library to think of a fun way to teach students the key elements of a scholarly journal article, we decided to create a game.  Having never done anything like this before, I created a drag and drop game using Construct2 and it only took a week.
Since then I have created a scratchy game about Academic Integrity and a “guess who” style game to teach Boolean and phrase searching.  Currently I am working on creating a 3D version of pong and a “choose your own adventure” game to illustrate Boolean search techniques.  All of this without knowing any programming.
In the presentation I’ll put together a game to show how easy it is.  Afterwards you will want to try creating your own game, even if it’s only using PowerPoint.  Links will be provided so you can explore the wonderful world of games for your library.

Connecting content and communities: Exploiting open data
Anna Raunik and Katya Henry, State Library of Queensland and Maree Adshead, ODI Queensland 

“Open data is data that is made available by organisations, businesses and individuals for anyone to access, use and share. It has the power to transform and create a better future for everyone.” - ODIQ
Maree Adshead, CEO of Open Data Institute Queensland (ODIQ), will kick off this workshop with an introduction to open data and how it drives innovation and digital transformation.
Following on from Maree’s presentation, Anna Raunik and Katya Henry, State Library of Queensland, will identify the connections and opportunities for libraries in the open data world. Making content available is not new for libraries, but are we exploiting our strengths in managing and making content accessible in this new open data environment?
We will explore the opportunities of open data in a 20-minute workshop, inviting participants to investigate the following critical areas:
• What open data content do I release?
• What are the challenges of open data?
• How can we build the capacity and confidence of staff and our communities in the open data space?
• How else can we support the community?
Open data has the power to transform our communities and library services. How will we be part of the transformation?

Session 3

Getting to know you: understanding what students want through place activation
Christopher Norlander & Helen Hobbs, Queensland University of Technology, Library 

Getting to know you: understanding what students want through place activation.
This year, QUT Library had an opportunity to influence the design of a low-cost outdoor space next to our Gardens Point library building. The result included a large (3 metre high) chalkboard, fixed to the outside of the library. Using concepts of place activation (O’Rourke and Baldwin, 2016) and student engagement (Bailin, 2011) we explored how the chalkboard can inform our engagement with students in this space, and how it may inform library services generally. Students’ reactions to the chalkboard – and our responses to this – have been varied and sometimes surprising.
In this workshop, we first invite participants to respond to “chalkboard” handouts in groups, and we explore reactions to this activity. We then present information about the QUT experience with the chalkboard. The workshop finishes with participants working through how they can develop a process for utilising client feedback in their own library.

Dealing with data & the digital environment – a Digital Scholarship dilemma
Bill Beach, University of Queensland 

Students from all disciplines are increasingly expected to produce assessment outcomes using data rich sources for their content. Library staff provide access to software and training, with support in text mining and analysis, data analysis, GIS, visualisation and image manipulation. The use of a range of new & increasingly more sophisticated technology to support research in digital scholarship is requiring library staff to acquire a different skills & knowledge base. The ability to apply & use appropriate software packages or code & manipulate the raw data provides opportunities for researchers to identify and evaluate large quantitative datasets with well supported qualitative narratives. Alternatively, qualitative data sets can be mined and expressed in quantitative visualized outputs.
The University of Queensland Library has established a Centre for Digital Scholarship to provide an open space for students to meet, work and be supported as they work in the digital scholarship environment. Experts in the various areas provide workshops on the technologies and face2face support is provided within the Centre.

Informal activities as a means to foster student engagement
Zoe Dyason, Regan Bensein & Rhiannon Reid, Griffith University Library 

Research shows that “students who utilize academic libraries within their first year have higher cumulative grade point averages and retention, on average, than their peers” (Soria, Fransen & Nackerud, 2013, p. 91). To encourage students to greater utilise our libraries, Griffith University has implemented a number of informal activities to engage with our students and foster a sense of community and support within our libraries. These activities complement the formal workshops and services available. Our libraries are a place for students to not only study, but also to display their work, collaborate with their peers and connect with the University and the wider community (Andrews, Wright, & Raskin. 2016). This presentation will cover the successful Music in the Library series and other initiatives including star weaving as part of the One Million Stars to End Violence project; Hands Up for the Homeless; Storytime; and library space redevelopment consultation and competitions. In discussing these activities and others this presentation will explore how the use of informal library activities can be used as a method to improve student engagement with academic libraries.

Andrews, C., Wright, S. E., & Raskin, H. (2016). Library learning spaces: Investigating libraries and investing in student feedback. Journal of Library Administration, 56(6), 647-672. doi:10.1080/01930826.2015.1105556
Soria, K., Fransen, J., & Nackerud, S. (2013). Stacks, serials, search engines, and students’ success: First-year undergraduate students’ library use, academic achievement, and retention. The Journal Of Academic Librarianship 40(1), 84-91. doi: 10.1016/j.acalib.2013.12.002

Hacked agile: an alternative approach to workload management
Elisha Bignell, Sarah Brown & Ellin Tewari, University of Queensland Library 

With a busy team of ten librarians who have training, report writing and resource development commitments, it is not always possible to see what our team member’s priorities are with traditional tools (e.g. Outlook).
This talk will demonstrate how University of Queensland Library’s Research Outputs & Impact Team use a hacked and lightweight version of agile process management (traditionally used in software development) to balance workloads and facilitate continuous improvement of the services we deliver.
We will share:

• How we visualise individual workloads to effectively delegate tasks
• How we monitor present, upcoming, and conceptual projects and adapt to fluctuating workloads
• How we analyse and assess our work capacity and capability over time
• How we effectively incorporate the use of technology without inhibiting the friendly & communicative work environment that occurs in our physical space

Session 4

Fast, Free and Easy: Taking Advantage of Google Forms to Enhance Library Services
Sarah Dern and Daniel Walker, Bond University 

It sometimes seems as though Libraries view Google as some sort of Evil Overlord trying to take over our world. Who knows, perhaps they are, but until the dark clouds begin to converge and swirl around their headquarters we should relish the chance to take advantage of Google’s free online tools.
Bond Library have been utilising Google Forms in a number of ways to enhance our services. All that is required is a Gmail address, a little bit of time and a healthy dose of creativity and imagination to create fast, free, user friendly content that will automatically timestamp and collate results in a spreadsheet.
In this session we will run through and showcase a few of the ways Bond University Library services have been using Google Forms in the library, such as to:

• Run interactive orientation games
• Record service desk statistics
• Create quizzes for use in library classes/sessions
• Use as an online booking form

Followed by a real time demonstration on how quickly and easily you can create and share a working Google Form.


Design thinking in libraries
Chenoa Pettrup, Asia Pacific Design Library, State Library of Queensland
How might we use design thinking practices to engage library stakeholders in library processes?
In this 15 minute presentation, we will investigate the Asia Pacific Design Library's Design Minds model and how it might be used to provide pathways for users and stakeholders to participate in the design of library services. Along the way, we will look at small scale and large scale case studies; consider local and global perspectives when applying design thinking in public places; and examine our own successes and failures, while identifying opportunities for future development.