Tuesday, 22 September 2015

ALIA QLD Mini-Conference Program.

“Together We Are More”

Tuesday 10th November 2015, 9:00am-4:45pm at Queensland Cricketers Club, 411 Vulture Street East Brisbane, QLD 4000

Program - includes links to the presentations


8:45 - 9:15
Registration & Welcome tea and coffee
9:15 - 9:20
9:20 - 10:50
Session 1 - Papers and Discussion
9:20 - 9:50
Putting the “I” into Library: How to develop & maintain professional self-worth

Roz Howland - Campus Librarian - Think Education, Brisbane
9:50 - 10:05

Carmel O'Sullivan - Director, Library Services - University of Southern Queensland
10:05 - 10:20

Helen Hobbs - Branch Library Manager - QUT
Ali Jaquet - Academic Skills Adviser - QUT
Sharron Stapleton - Liaison Librarian - QUT
10:20 - 10:35

Cheryl Petroeschevsky - Manager Library Services - Public Safety Business Agency (formerly the Queensland Police Service)
10:35 - 10:50
Discussion and Questions
10:50 - 11:00
Queensland Library Achiever of the Year Award
11:00 - 11:30
Morning tea
11:30 -12:50
Session 2 - Papers and Discussion
11:30 - 12:00

Debra Rosenfeldt - Manager, Public Libraries - State Library Victoria
12:00 - 12:15
Off the Grid: 30 hours to give it a shot - presentation, and notes

Fiona Watkin - Caboolture Library Manager (acting) - QUT

12:15 - 12:30
Connecting with entrepreneurs – the development of SLQ Business Studio

Amy Walduck - Librarian - Government Research and Information Library
12:30 - 12:50
Discussion and Questions
12:50 - 13:35
13:35 - 15:05
Session 3 - Papers and Discussion
13:35 - 14:05

Kathleen Smeaton - Associate Lecturer - QUT
14:05 - 14:20

Nerida Quatermass - University Copyright Officer & Project Manager Creative Commons Australia - QUT
14:20 - 15:35
Taking the plunge: Using game based interactive learning to connect with our student community

Sandy Rae and Wendy Summers-Penny - Librarians Business Team - Griffith University
14:35 - 14:50

Naomi Eichenlaub - Liaison Librarian - QUT
14:50 - 15: 05
Questions and Discussion
15:05 - 15:25
Afternoon Tea
15:25 - 16:45
Session 4 - Papers and Discussion
15:25 - 15:40
The ‘book nook’ project: student, teacher and librarian collaboration

Heidi Edwards - Librarian - Concordia Lutheran College
15:40 - 15:55

Rachael Browning - Coordinator, Discovery Services QANZAC100 Projects - State Library of Queensland
Katya Henry - Project Grants Officer, Discovery Services QANZAC100 Projects - State Library of Queensland
15:55 - 16:15

Catherine Hay - Health Librarian - University of Southern Queensland (USQ)
Brenda Strachan - Campus Librarian, Fraser Coast - University of Southern Queensland (USQ)
Sally Pobar - Library Officer - University of Southern Queensland (USQ)
16:15 - 16 30
Questions and Discussion
16:30 - 16:35
Wrap up and close
[lucky door prize]
Networking time

Presentation details
Session 1
Putting the I into Library - Roz Howland , Campus Librarian. Think Education, Brisbane (30 mins)
Have you ever:
• experienced a no-show library workshop?
• missed out on funding because management just didn’t see the value of your proposal?
• been overlooked on a project because ‘it’s not really a library thing’?
• wished the rest of your organisation would just ‘get on board and know what you do’?

If so – you will benefit from the practical strategies in this interactive workshop.
As Librarians, we have enormous amounts of knowledge and skill that can bring huge positive change in the lives of library users (yes, even in this digital age!) But do we realise it? Truly realise it? And if we do, are we consistently recognising it and telling others about it in a genuine way? Or is it something we simply take for granted?
The issue of Librarian’s value perception and how it affects the service we provide, is not a new one. But maybe it’s time to apply a new solution.
In a fun, interesting & engaging manner, this interactive workshops covers:
• Why & how our professional self-perception affects the services we offer
• Practical techniques to identify & recognise our own professional worth
• Identify how to apply these techniques immediately
• How to bring our whole selves to the table to ensure that ‘Together we can be more”.

Roz Howland is an experienced presenter, who has recently returned to the Library world. She notes with some astonishment, that the one huge issue facing librarians in 2015 is the same issue which faced them in 1990 when she took her first role as Librarian. We are constantly trying to prove our value, to colleagues, management, funding bodies. To show value to others, we must first value ourselves. This workshop is designed for those who want to value themselves!

Carmel O’Sullivan. USQ  (15 mins)

 USQ library has invested considerable time and effort into completely re-thinking the future of the library.  Unlike many organisational change processes, this has been driven by the library, and the process has been one in which people have been front and centre.  Come along with new Director of Library Services, Carmel O’Sullivan, as she explains how stakeholders were engaged in the process, and how library staff at all levels have been the drivers and designers of this initiative.  2015 has seen USQ library embrace a holistic and inclusive change process, and 2016 will see those efforts put into practice. Can running a change process which so overtly includes all library staff result in a better outcome for the University and the library community?

Enhancing library teaching practice through collaboration on evaluation strategies - Helen Hobbs, Branch Library Manager, Ali Jaquet , Academic Skills Adviser and Sharron Stapleton, Liaison Librarian. QUT (15 mins)
Reframe: QUT’s Evaluation framework is the outcome of evidence-based research into the most effective methods of evaluating learning and teaching in higher education. A key component of Reframe is the Personal Evaluation Strategy, which encourages individual approaches to the collection and analysis of feedback to improve student learning. QUT Library has enacted the Personal Evaluation Strategy as a required aspect of Performance Planning and Review for librarians and other teaching staff. Combined with a series of workshops, this has normalised evaluation as a part of everyday practice, building cultural change in teams. The Personal Evaluation Strategy has formalised and increased already active reflection and evaluation among Liaison Librarians, Library Advisers and Academic Skills Advisers. Staff have been empowered to choose who they learn from and who they work with to observe and evaluate aspects of their teaching. The outcomes include a higher level of confidence and willingness to engage in new and different teaching activities.

Using Reframe also recognises that staff in academic libraries often have significant teaching responsibilities and occupy what has been called the ‘third space’ of universities in which professional and academic domains merge. Our teaching staff work with students and academics every day to enhance academic and information literacies and the Personal Evaluation Strategy builds a common discourse where the language of the university is shared by all. Access to the language, strategies and tools to measure learning enables us to reflect upon and reconceptualise the way we teach, and allows us to tell meaningful stories about the student experience. In this way, student learning outcomes become the primary measure by which we gauge the success of our teaching.

Keep calm we're emergency librarians - Cheryl Petroeschevsky, Manager Library Services. Public Safety Business Agency (formerly the Queensland Police Service) (15 mins)
In November 2012, the then Minister for Police and Community Safety, the Honourable Jack Dempsey, announced a large scale review of the “Community Safety” and “Police” Departments, to be headed by former Australian Federal Police Commissioner Mick Keelty. The results of that review “Sustaining the unsustainable: police and community safety review, final report” were released in September 2013.

A major change emerging from the review was the creation of a new department: Queensland Fire and Emergency Services. For Library Services, the most significant other change was the merger of the corporate business support functions of “police” and “fire” into a new agency, known as the Public Safety Business Agency (PSBA). Units merged include Education and Training, Finance, Human Resources, Information Technology, Procurement and Legal Services. The operational structures of police and fire/emergency services remain unchanged.

PSBA was officially stood up on 30 June 2014, and the last 18 months have been a journey of consolidation and outreach for Library Services. This short presentation aims to describe the activities undertaken to reintroduce library services into Queensland Fire and Emergency Services.

Session 2
Creative Communities: the cultural benefits of public libraries - Debra Rosenfeldt , Manager, Public Libraries. State Library Victoria (30 mins)
Public libraries are unique and significant culture-making entities, but their role in helping to animate the cultural life and contributing to a sense of well-being in their communities is often under-recognised. 

This paper, based on a Victorian research report, identifies six lenses through which the cultural benefits of public libraries can be viewed – the lenses of place, space, incubation, connection, ‘multiculture’ and The Word – and illustrates each lens with numerous examples of public library best practice. 

The intent of the report is to assist library staff in both advocacy to library funders and in the planning and development of library services. The methodology and findings are relevant to public libraries everywhere.

Off the Grid: 30 hours to give it a shot - Fiona Watkin, Caboolture Library Manager. QUT (15 mins)
A library is full of clever people with great ideas, but often you don’t have the time to explore them. 

Off the Grid is an innovative new staff development program at QUT Library. In 2015 all staff members were offered the opportunity for 30 hours of 'free time' over six months to work on projects and ideas that they wouldn’t normally get around to, or were outside their job description. 

The only outcome required was a poster outlining the project and the process: no KPIs, no reports, and an attitude that embraces risk and failure. 

The program was inspired by an article in the Harvard Business Review discussing the motivations and rewards that inspire 'clever' people such as professional respect, autonomy and freedom from bureaucracy, and the famous Google and 3M "20% time" for independent projects that has resulted in innovations such as PostIts and Gmail. 

21 staff took up the offer, with projects as varied as cleaning up a widely used thesis template document to integrating augmented reality into library teaching. Enthusiasm and curiosity led to projects cross pollinating and boosting the skills, knowledge and networks of staff across library sections and across the wider university. 

This presentation will outline the theory behind the program, the process undertaken at QUT and showcase some of the posters and projects created by the QUT Off the Grid participants, with a view to inspiring other librarians to explore opportunities to go off the grid themselves, or to provide similar opportunities for innovation to their staff.

Connecting with entrepreneurs – the development of SLQ Business Studio - Amy Walduck, Librarian. Government Research and Information Library, State Library of Queensland (15 mins)
In 2014, research conducted by the State Library of Queensland identified strong public interest in a Centre of Excellence for new enterprises, entrepreneurs and innovators. A need was identified to support small to medium sized businesses and owners with accessing and developing digital literacy and business skills development, as well as providing workshops, meeting spaces, and research services for those interested in setting up a new business. 
The Business Studio as a business idea and co-working space was born. 

The Business Studio will follow the Lean Start-up methodology, a core component of which is the “build-measure-learn” feedback loop. 

The Business Studio will officially launch in November 2015 and will help deliver on the Queensland government’s Advance Queensland Strategy, a comprehensive suite of programs designed to create the knowledge-based jobs of the future, drive productivity improvements and build on our natural advantages. The Government Research and Information Library (GRAIL) office will be co-located in the Business studio. 

This paper will explain the process of developing and implementing a lean start-up initiative, collaborating across the organisation, connecting with a local community of need and the possibility of regional expansion of the Business Studio model.

Session 3
Collective wisdom. How to tell us what you know - Kathleen Smeaton, Associate Lecturer. QUT (30 mins)
In most organizations every new initiative ends in the same thing – a report. Reports are all well and good, but they have a relatively small audience, and if information is only ever circulated within, then many organizations could be designing and evaluating the same services simultaneously and continuously. 

Evidence based librarianship is seemingly the answer to the problem of disseminating information throughout the profession. By evaluating and writing up our experiences in the library and information profession we share what we have learnt about what does, and doesn’t work. But moving from writing a report for management to informing practice on a wider level can be a daunting task. 

This workshop is designed to cover three main topics: • what is evidence based practice and why is it useful? • how can I do ‘research’ in the workplace? • how can I tell everyone what I know?

The first section of the workshop will be a brief overview of evidence based practice. Following this some basic research methods will be outlined, these will offer practical advice for those who wish to conduct research into an aspect of their work and participants can bring along a current project or idea that they have to discuss. Finally dissemination of the research will be discussed, this will cover the best places to share your knowledge, whether that be via a conference paper, journal article or even a blog. 

During the workshop you will not only have the chance to think about your own research, we’ll also create a group blog post that will be shared with the wider profession about experiences of EBP.

“Together We Are More- Creative Commons- Sharing Digital Collections and Engaging Users and Community” - Nerida Quatermass, University Copyright Officer & Project Manager Creative Commons Australia. QUT (15 mins)
The Creative Commons organisation mission is to make it easy for individuals and institutions to access, build on, and help grow the public commons of cultural, educational, and scientific works.

To facilitate safekeeping and widespread growth of the commons, CC developed a simple, standardized and legally robust set of tools that allows institutions and individuals to grant permissions to share and re-use their works. Before CC, there was no standardized way to do this. The licence framework is familiar to many librarians but the nuances of the licences and their application to facilitate access and re-use particularly for digital collections may not be so well known.

This presentation will launch the “CC GLAM Resource Kit”- a collection of materials and presentations which Librarians are invited to use to inform themselves, their organisations and communities about how to grow the cultural commons.

Taking the plunge: Using game based interactive learning to connect with our student community - Sandy Rae and Wendy Summers-Penny, Librarians Business Team. Griffith University (15 mins)
The introduction of game based learning by academic teaching staff into a particular course presented not only the opportunity to collaborate with academic teaching staff and acquaint students with the use of this program in a face to face information literacy session but also to explore game based activity as a means to engage with students and for invisible learning assessment.

International library exchanges: a case study of a one year swap between Brisbane and Toronto - Naomi Eichenlaub, Liaison Librarian. QUT (15 mins)
Have you ever wondered about packing up a suitcase and going to work at a library in another country? This session will describe a year-long exchange that is taking place in 2015 between three liaison librarians: one librarian from Queensland University of Technology in Brisbane and two librarians from Ryerson University in Toronto, Canada. 

The speaker, who is currently on exchange in Australia, will describe the events leading up to the exchange as well as an overview of each of the two institutions participating in this exchange. 

This session will also cover lessons learned and best practices in terms of arranging and participating in such a collaborative, international venture.

Session 4
The ‘book nook’ project: student, teacher and librarian collaboration - Heidi Edwards, Librarian. Concordia Lutheran College (15 mins)
Sometimes, working together means relinquishing control of a space or resources and can present a range of unique challenges for the librarian. This presentation will recount my experience of creating a satellite collection in a middle school classroom, leading to opportunities to collaborate with the middle school English teacher and giving students’ ownership over their reading habits, their collection and the library. 

This presentation will consider what was successful and what was problematic from a collection management aspect and what solutions were implemented to overcome these issues. More importantly, it will examine the input the students had on building the collection and how a partnership between the library and classroom assisted in engaging the students with their reading and promoting library services and resources.

Stories to be told: building a digital legacy - Rachael Browning, Coordinator, QANZAC100 Projects, Katya Henry, Project Grants Officer, Discovery Service. State Library of Queensland (15 mins)
One hundred years on from the First World War there are still stories to be told, memories to be shared, and undiscovered treasures to be found. Previously tucked away in suitcases under beds and in boxes in sheds, in heritage and cultural institutions across Queensland, many of these stories have now been given a voice. 

As part of the Q ANZAC 100: Memories for a New Generation five-year state-wide initiative, State Library of Queensland is collaborating with communities across Queensland, from Brisbane to Blackall and beyond to Burke Shire, to share their unique experiences of the war years and record their commemorative activities for future generations. Using a dedicated hub on Historypin, an online platform which connects people with memories and place, stories from the Home front, from the War front, from the past and from the present, are being told. 

In this presentation, we tell the story of how State Library engaged with schools, museums, churches, a choir, industry and local libraries, to empower them to share their stories with the world, as we commemorate the centenary of the First World War. We invite you to explore the diverse stories of the Queensland experience of the First World War as we share our experience of connecting with communities.

USQ Library Google+: Creating Community - Catherine Hay , Brenda Strachan and Sally Pobar. USQ (20 mins)
USQ Library is reimagining its future through the Vision 2022 project. This involves consultation with staff, clients, stakeholders and external experts to consider the library’s future role and services. An important aspect in this process is the evaluation of our current services, including the operational environment and culture of the organisation. 

Communication has been highlighted as an issue within the Library, exacerbated by the fact that USQ has 4 campus libraries in Queensland. A Google+ community was created to facilitate communication during the project and this community has subsequently evolved as a forum for communication and new ideas for all staff within the Library. 

This paper will cover an introduction to the environment that led to the introduction of the Google+ community and its evolution through the various stages of the project. We will discuss the challenges we have faced and how we have dealt with them, as well as issues that we still face. We will evaluate the effectiveness of the site and will conclude with some practical tips for setting up a virtual community.


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